General Terms
- Acceptance: By accessing or using our website or purchasing products from our shop, you agree to be bound by these terms and conditions.
- Changes: We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website.
Products and Services
- Product Information: We strive to provide accurate product descriptions and images. However, we cannot guarantee the complete accuracy of such information.
- Availability: Product availability is subject to change. We reserve the right to limit or discontinue the sale of any product.
- Pricing: Prices are subject to change without notice. Sales tax will be applied at the applicable rate for your shipping destination within the United States.
Ordering and Payment
- Order Placement: Orders can be placed online or in-store.
- Payment Methods: We accept Visa, Mastercard, American Express, Discover, and cash.
- Order Confirmation: Upon placing an order, you will receive an order confirmation email.
- Price Errors: In the event of a pricing error, we reserve the right to cancel or modify your order.
Shipping and Delivery
- Shipping Costs: Shipping costs will be calculated and displayed during the checkout process. Shipping options and estimated delivery times will be provided based on your location within the United States.
- Damaged or Lost Items: If your order arrives damaged or lost, please contact us immediately.
Returns and Exchanges
- Return Policy: We accept returns of unopened and unused products within 30 days of purchase.
- Return Process: To initiate a return, please contact our customer service department at 302-592-3992 or info@djassociates.org.
- Exchange Policy: We may exchange items for a different size or color, subject to availability.
- Return Shipping: Return shipping costs are the responsibility of the customer, unless the item was defective or damaged.
Warranty
- Manufacturer’s Warranty: Certain products may come with a manufacturer’s warranty. Please refer to the specific product information for details.
- Our Warranty: We offer a 1-year warranty on all products purchased from our shop. This warranty covers defects in materials and workmanship.
Intellectual Property
- Ownership: All content on our website, including trademarks, logos, and designs, is the property of our company or its licensors.
- Use Restrictions: You may not use our intellectual property without our prior written consent.
Limitation of Liability
- Disclaimer: We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
- Indemnification: You agree to indemnify and hold us harmless from any claims or liabilities arising from your use of our products or services.
Governing Law
- Jurisdiction: These terms and conditions are governed by the laws of the United States.
- Dispute Resolution: Any disputes arising from these terms and conditions shall be resolved through binding arbitration in Wilmington, USA.
Contact Information
- Customer Service: 302-592-3992 , info@djassociates.org, Little Falls Drive, Wilmington, New Castle 19808 Delaware.